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TAWANTECH

الرياض / Global

Sla & service performance engineer (itil)

  • ر.س.‏240000 SAR Per annum

Job Summary

Salary Range:
ر.س.‏240000 SAR Per annum
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Job Description

TAWANTECH is seeking an SLA Engineer to manage and monitor IT service performance against SLAs, OLAs, and KPIs. The role emphasizes transparent governance, reporting, and continuous service improvement within a regulated environment. Ideal candidates bring 5+ years in IT Service Management, strong ITIL knowledge, and proven KPI delivery skills. Banking/regulatory exposure is preferred, with a focus on stakeholder alignment and data integrity. #J-18808-Ljbffr

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