Systems engineer - saudi

Asa System Engineer at Data Patrol, you will play a pivotal role in our Pre Sales, Post Sales, and support efforts. You will work closely with our sales andtechnical teams to understand client requirements, design Data Patrol solutions,and provide ongoing support to ensure customer satisfaction. This is a technical role that requires a deep understanding of cybersecurity technologiesand a customer-centric approach. Key Responsibilities Collaborate with the sales teamto identify customer needs and technical requirements. Develop and present technicalsolutions and product demonstrations to potential clients and partners. Assist in creating detailedproposals, technical documentation, and Bo Q's. Serve as a technical advisorduring client meetings and presentations. Lead the implementation of Data Patrol solution, including system setup, configuration, andintegration. Work closely with clients toensure successful deployment and provide technical guidance. Troubleshoot and resolve anytechnical issues that may arise during implementation. Conduct training sessions forclients to ensure effective use of our solutions. Customer Support Serve as the primary point ofcontact for technical support inquiries from clients. Provide timely and effectiveresolution of technical issues and escalations. Collaborate with the supportteam to diagnose and troubleshoot complex problems. Maintain accurate records ofsupport interactions and solutions. Stay up-to-date with the latestcybersecurity trends, threats, and technologies. Continuously enhance yourtechnical expertise and knowledge of our product offerings. Share insights and bestpractices with the team to improve overall capabilities. Qualifications Bachelor's degree in Computer Engineering, Information Technology, or a related field (or equivalentwork experience). Proven experience in systemengineering, preferably in the cybersecurity domain. Strong understandingof cybersecurity technologies, including Data and Information Security and Privacy, Windows Domain Controller and Active Directory, Microsoft Infrastructure, Virtualization Technologies, Data Base Server Management and installation, Windows Internet Information Services IIS. Excellent problem-solving andtroubleshooting skills. Effective communication andpresentation abilities. Ability to work collaborativelyin a team and independently. Relevant certifications (e.g., CISSP, Comp TIA Security+, Certified Ethical Hacker) are a plus. #J-18808-Ljbffr