Operation manager logistics

To manage and coordinate the company s transportation operations efficiently safely and profitably while ensuring timely vehicle deployment driver performance customer satisfaction and compliance with Saudi regulations Key Responsibilities Transport Operations Management Plan coordinate and supervise daily transportation activities Allocate vehicles and drivers according to customer requirements and schedules Ensure timely pickup delivery loading and unloading Monitor daily trips routes and vehicle utilization Fleet Management Maintain proper control of all company vehicles and equipment Monitor vehicle availability utilization mileage fuel consumption and downtime Coordinate preventive maintenance repairs inspections and vehicle servicing Minimize vehicle breakdowns and operational downtime Driver Management Supervise drivers and ensure compliance with company policies Prepare driver duty schedules and trip assignments Monitor driver attendance performance working hours and behavior Ensure drivers have valid licenses permits and required documentation Conduct regular driver briefings on safety and operational procedures Route Trip Planning Plan efficient routes to reduce fuel consumption travel time and operating costs Monitor trips using GPS tracking systems where available Handle delays breakdowns route issues and other operational problems promptly Customer Delivery Coordination Coordinate transportation requirements with customers and internal departments Ensure deliveries are completed according to agreed schedules Handle customer complaints and resolve transportation-related issues Maintain good relationships with key customers and transport partners Safety Compliance Ensure all transportation activities comply with Saudi traffic transport safety and regulatory requirements Implement company health and safety procedures Investigate accidents incidents and vehicle damage and prepare reports Ensure proper use of PPE and safe loading unloading procedures Cost Control Monitor fuel maintenance overtime tolls subcontracting and other transportation expenses Identify opportunities to reduce operating costs without compromising service quality Monitor cost per trip cost per kilometer and vehicle profitability where applicable Documentation Reporting Maintain accurate records of trips deliveries fuel maintenance accidents and vehicle utilization Prepare daily weekly and monthly transportation reports Track KPIs such as On-time delivery Vehicle utilization Fuel consumption Vehicle downtime Maintenance cost Number of trips Accident incident rate Customer complaints Team Coordination Coordinate with Logistics Warehouse Sales Trading Finance HR and Maintenance departments Supervise transport coordinators dispatchers drivers and other operational staff Allocate responsibilities and ensure proper shift coverage Emergency Problem Management Respond quickly to vehicle breakdowns accidents delivery delays customer issues and other emergencies Arrange replacement vehicles or drivers when required Maintain contingency plans to ensure business continuity Required Qualifications & Experience Bachelor’s degree or diploma in Logistics, Transportation, Supply Chain Management, Business Administration, or a related field. Minimum 4 years of experience in transportation/fleet operations, preferably in Saudi Arabia. Strong knowledge of fleet and driver management. Good knowledge of Saudi transportation and traffic regulations. Experience with GPS/fleet tracking and transport management systems is preferred. Strong communication, leadership, planning, and problem-solving skills. Ability to work under pressure and manage multiple vehicles/trips simultaneously. Good knowledge of MS Excel and reporting. Key Performance Objective Ensure safe, efficient, cost-effective, and timely transportation operations while maximizing fleet utilization and maintaining high customer satisfaction. #J-18808-Ljbffr