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SUPLIFT

الرياض / Global

Technical product assistant

  • ر.س.‏187476 SAR

Job Summary

Salary Range:
ر.س.‏187476 SAR
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Job Description

Responsibilities Act as the main point of contact for vendors and clients, handle their requests and coordinate with internal teams to resolve issues. Ensure all product information is accurate and up to date, and flag any inconsistencies or missing data. Investigate and understand technical issues, clearly describe and report them to the development team, and test fixes once implemented. Work closely with product and engineering teams and participate in Agile activities. Assist in documenting product features and tracking recurring issues or feedback from vendors/clients. Requirements Previous experience in a similar role: account management, product operations, or technical support. Basic understanding of software development concepts (e.g., Agile). Familiarity with tools like Jira, Trello, Zendesk/Freshdesk, or Postman. Some coding knowledge (e.g., Java Script, Python, or SQL) is a plus. Strong communication skills and attention to detail. #J-18808-Ljbffr

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